Shipping & Return Policy

Please allow 24-48 hours for your order to ship. Orders received on Saturday or Sunday will be shipped the following Monday or Tuesday. We ship via the USPS and Federal Express. We charge a $10 flat fee shipping charge on our orders.

*Large or heavy orders to Canada may incur an additional charge, which would be revealed to the purchaser before shipping.

**Please note: There is free standard shipping within the United States when Xcel and/or The Perfect Hair Weaver Foiling Combs are purchased. However, if other items are purchased at the same time as these products the normal shipping rates will apply.

If you have any questions or concerns about the shipping charges, please feel free to contact us.

We offer 100% satisfaction guarantee on all items. Merchandise must be unwashed, unused and in its original purchase condition. 

Please contact us within 7 days of receipt for an exchange or full refund of the item you have purchased. We will respond within 48 hours providing you with a return address and complete shipping instructions. 

Please note: We only refund the original shipping charge if you received the wrong item or if the item is defective in any way.

Should you have any questions in regard to the status of your order, please contact us by email or by telephone and we will be glad to help you.